FAQ
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Frequently Asked Questions
Everything you need to know about Bharath.EV's chargers, apartment & community billing, institutional deployments, fleet charging and franchise partnerships.
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Franchise
Apartment & Community
Institutional & Workplace
Fleet & Depot
Products Hub
Franchise
What investment is required?
Investment depends on the selected franchise model and territory.
Do I need technical knowledge?
No. Bharath.EV provides complete technical and operational training.
How long does setup take?
Typically 30–60 days depending on approvals and site readiness.
Do you provide marketing support?
Yes. Branding, campaigns, digital marketing and B2B support are included.
Apartment & Community Solutions
Does the society pay for residents' electricity?
No. Every charging session is metered separately and billed directly to the resident through the Bharath.EV platform.
Can we install chargers without upgrading the transformer?
In most apartment communities, yes. Dynamic Load Management intelligently distributes available power and avoids transformer upgrades in many cases.
Do you support electric scooters?
Yes. Bharath.EV supports 3.3 kW charging for electric two-wheelers and 7.4 kW AC charging for electric cars.
Who maintains the charging stations?
Our Annual Maintenance Contract includes preventive maintenance, remote monitoring, software updates and technical support.
How long does installation take?
Most apartment installations are completed within 7–15 working days after project approval.
Institutional & Workplace Solutions
Which organisations can install Bharath.EV chargers?
We support corporate offices, IT parks, hotels, hospitals, educational campuses, government buildings and public facilities across India.
Can Bharath.EV operate the chargers for us?
Yes. We provide full operations, monitoring, software, maintenance and customer support under our O&M service agreements.
Do you offer zero-capex deployment?
Yes. Eligible organisations can choose our "We Invest, You Host" commercial model with revenue sharing.
Can I manage employee and visitor charging separately?
Yes. Different user groups, tariffs, access permissions and billing policies can all be configured.
Fleet & Depot Solutions
Can Bharath.EV design charging for mixed fleets?
Yes. We support mixed fleets consisting of cars, buses, vans and delivery vehicles with intelligent load balancing.
Can charging be scheduled during off-peak hours?
Yes. Smart scheduling automatically charges vehicles during lower tariff periods to reduce operating costs.
Do you provide maintenance?
Yes. Bharath.EV provides preventive maintenance, remote monitoring and SLA-based support across India.
Products Hub
Which charger should I choose?
Our team recommends the right charger based on your EV, daily usage, electrical supply and future charging needs.
Do all chargers support OCPP?
Yes. Every Bharath.EV AC charger supports OCPP 1.6-J with a future upgrade path.
Do you provide installation?
Yes. We provide professional installation and commissioning across India.
Can I monitor charging remotely?
Yes. All chargers integrate with the Bharath.EV CMS and mobile application.
Do you offer AMC?
Yes. Annual Maintenance Contracts are available for residential and commercial installations.
Still have questions?
Our team typically replies within a few hours.